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Why Is My Toshiba Laptop’s Touchpad Not Working?

  • Aryan 
  • 7 min read
toshiba laptop touchpad not working 3

Why Is The Touchpad On My Toshiba Laptop Not Working?

To find out if your touchpad is working correctly, try using another mouse. If the same problem occurs, then there’s probably a hardware issue. You should consider replacing the touchpad.

There are several reasons why this might happen. Some of these include:

• A faulty touchpad driver

• Hardware failure

• Virus/malware infection

• Software issues

• Other causes

Once you’ve replaced the touchpad, you’ll need to reinstall the drivers for your touchpad. You can download the latest drivers from Toshiba’s website.

After installing the drivers, restart your Toshiba laptop. Once you’ve rebooted, test the touchpad to make sure it works correctly.

Problem 1: Mouse Touchpad is Disabled

You can disable the touchpad of laptops using either a keyboard shortcut or through the control panel settings.

Solution 1: Enable The Touchpad With A Function Key Combination

Some laptops have a dedicated button on the side of the laptop that enables/disables the touchpad. Other laptops have a combination of buttons that must be pressed at the same time to enable/disable the touchpad.

For example, on my Lenovo ThinkPad T530, I found that the F2 key works to enable/disable the mouse pad. On another laptop, I found that the FN + F4 key combination worked to enable/disable the trackpad.

Look for a function key with an image of a mouse pad. Press the key and there may be some kind of visual or audio response indicating that the touchpad was either enabled or disabled.

If there is no indication, then try using the touchpad. Try pressing the function key simultaneously. This should work unless your laptop keyboard has issues.

Solution 2: Enable The Touchpad In The Touchpad Settings

This solution works great for most laptops, but not all. Some laptops come preinstalled with a mouse instead of a touchpad.

  • You’ll need to open the control panel and find the hardware section.
  • Then look for the mouse icon and click on it.
  • From here, you’ll need to scroll down until you reach the touchpad settings.
  • Here, you’ll need to uncheck the box next to Disable Touchpad.
  • After doing that, you’ll want to reboot your computer.
toshiba laptop touchpad not working

Solution 3: Enable The Touchpad In The Bios Settings

This solution works great for laptops where the touchpad is disabled in the bios settings. To do this, you’ll need to enter the BIOS settings on your laptop computer. Some laptops require you to press a specific key combination to enter the BIOS settings, while others just require you to press the power button.

Once you’ve entered the BIOS settings, look for any hardware settings and scroll down to the touchpad section. Enable the touchpad if it is disabled and save changes.

You may need to reboot your computer after making changes to the BIOS settings.

For instance, if you’re having trouble accessing the BIOS settings for your Asus computer, press and hold the F2 key when you turn on the computer. Then, press the power switch. Don’t release the F2 key until the BIOS screen appears.

Another option is to change the default setting for the mouse pointer speed. These options are discussed below.

  • Disable the touchpad driver
  • To disable the touchpad driver, open Device Manager and locate the following entry under Universal Serial Bus controllers:
  • Right-click on the entry and select Properties. Then, select Disable from the drop-down menu.
  • Change the default mouse pointer speed

Problem 2: Temporary Corruption Issues

If your touch pad isn’t working properly, it could be due to temporary corruption issues with your laptop. Reboots usually fix these issues.

2) Press and keep pressing the power button until laptop turns off.

2) Disconnect the power cable and remove the battery (if it’s removable) from your laptop.

3) Wait for 10 seconds.

4) Reinstall the battery and attach the power cable to your laptop.

5) Press the power button to turn on your laptop.

Problem 3: Touchpad Driver Software Error

Most people who’ve had this problem have fixed it by installing, uninstalling, or upgrading their laptop computer’s touchpad driver.

toshiba laptop touchpad not working 2

Solution 1:

Sometimes there are temporary corruption issues that prevent certain parts of your laptop from working properly. You may experience problems with your touchpad, webcam, microphone, speakers, printer, wireless card, etc. These types of issues usually last only a short period of time and disappear once you restart your computer.

However, if the issue persists after rebooting your computer, you should try the steps below to fix it.

  1. To access the Control Panel, first, go to Start > All Programs > Accessories > System Tools > Control Panel.
  2. Next, in the Control Panel window, click on System and Security.
  3. On the System page, click Device Manager found in the left pane.
  4. It will open a list of device drivers.
  5. Expand the Human Interface Devices category.
  6. Double-click the name of your touchpad, such as the Toshiba touchpad.
  7. Click the Driver tab.
  8. On the Driver tab, click Uninstall.
  9. In the Confirm Device Uninstalling window, ensure that the delete the driver software for this hardware box is unchecked.
  10. Click the Ok button.
  11. Restart your computer.

Solution 2: Download And Install The Generic Touchpad Driver Software

To access the Touchpad Properties window, follow Steps 1 through 6 from the previous section.

  1. To download and install the touchpad generic driver software, open the Start menu and search for Device Manager. Once Device Manager opens, right-click on the touchpad icon and select Uninstall. Then, close Device Manager.
  2. Next, open the Start menu again and search for Device Manager once more. Right-click on the touchpad icon and select Update Driver Software. Click on the Next button. You will be given two options: Download and Run Offline. Choose the second option and wait until the installation process is completed.
  3. Once the installation process finishes, restart your laptop. Now, you should be able to access the touchpad settings through the Control Panel applet.
  4. You should now be able to control the touchpad using the mouse pointer.

Solution 3: Install The Most Recent Touchpad Driver Software (Windows)

To access the Touchpad Properties dialog box, follow Steps 1 through 6 from the solution 1 section.

To check if there are any updates available for your touchpad driver software, follow Steps 1 through 3 of the solution 2 section.

You can find out whether there is an updated driver for your touchpad by opening the Start menu and clicking on Device Manager. Then, under the Display heading, look for a section called Universal Serial Bus controllers.

Click on the arrow next to the word “Universal Serial Bus Controllers” to expand the list of devices. Scroll down until you locate the item labeled “Touchpad.” If there is an updated driver listed, it will say “Installed.” If there isn’t, it will say ‘Not Installed.”

To install the latest driver software, right-click on the Touchpad entry and select Properties. Under the Hardware tab, click on the Driver button. Select the option to Install the selected driver software. After the installation process completes, restart your computer.


If none of the solutions offered above have worked for you, then you may need to seek professional assistance. A certified computer technician or electrician should be able to assess the problem and provide a solution. You may need to replace the touchpad if it is broken or faulty.

Aryan Benedict

Aryan Benedict

I'm Aryan, welcome to my profile and website My aim is to answer all your tech and gadget related questions in one, easy-to-navigate, website. I love technology and a lot of my interest lies in gadgets of today. There are many common questions I am constantly asked about various products - hence the birth of Tech Loved. My awesome team and I will answer all the questions you may have (well maybe not all, but hey, we try! :) )

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